How It Works

How it works

Your repaired items will be with you shortly.

Place your order today

We offer a fully professional repair service that couldn't be easier. Simply choose the repair you require, post us your item and our craftspeople will repair and refurbish your items.

Order your repair

Find the repair you require, add it to your basket and check out.

Please note: Shipping is not included. The customer is responsible for sending the footwear or item to the BRC.

Return postage is free of charge.

Post to us

Put your worn-out item in a secure parcel with your order confirmation, including your order number, name and address. If sending in footwear for repair, please send the pair - do not send footwear individually. We recommend you use a secure posting service to post it to us at the following address:

The BRC
Esdoornlaan 10
1521 EA
Wormerveer
Netherlands

Please send your tracking details to use in an email to info@bootrepaircompany.eu and include your order number in the email.

Repaired and returned to you

Your item will be repaired and returned to you free of charge via PostNL looking as good as new.

Enjoy!

Enjoy your repaired, renewed footwear, bag or apparel.

FAQs

How do I get my item repaired?

Find the repair you need to be repaired and checkout.

Put your worn out item(s) in a secure parcel or any sufficient shipping packaging (not provided by BRC), including your order number, name and address. We recommend you use a secure posting service (not included - customer is responsible for sending the footwear to us). Post your item(s) to us at the following address:

The BRC
Esdoornlaan 10
1521 EA
Wormerveer
Netherlands

Your item will be repaired and returned to you as good as new!

How much will my repair cost?

The total cost depends on the specific repair being done. All repair costs are listed on the relevant product pages. For any specific repair questions, please use our contact form or email us on info@bootrepaircompany.eu.

What if the item I need repairing isn't listed on the website?

We can help with custom enquiries! Just fill out the form on our Contact Us page and we'll come back to you with a custom quote.

What happens if my boot is leaking before repair?

If your boots are leaking, then we would be unable to guarantee their water resistance after repair.

What guarantee do you offer?

We guarantee all our crafted repairs so if a fault occurs with a repair that we have done, then we will correct this straight away. We cannot guarantee against fair wear and tear.